Using the Software

Q. We have different chequebooks from different banks, can we have all the chequebooks in the software?
A. Yes, you can add multiple bank accounts in the system and for each account you can add any number of chequebooks. Each chequebook can have its own print format.

Q. We have a cheque that the print format is not in the print template list, what should we do?
A. You can design print templates for any cheque format with the designer that is available in the software. Open the 'Print Template Designer' screen, design a new template and save it. You can also ask us to print a cheque template for you by faxing us your cheque copy (this service is provided to customers that have already purchased the product).

Q. I have a cheque that is already voided, how can I track void cheques?
A. You can edit the status of the cheque to different statuses such as Voided, Post Dated and Cleared to track different cheque status.

Q. Which printer should we use for printing cheques?
A. You can use any normal printer. However big printers may cause paper jam. The best options are small ink jet printers we recommend you Epson Stylus C91.

Purchase and Licensing

Q. How can we purchase the product?
A. You can purchase the product online by credit card. Just click on Buy button and enter your credit card information to purchase the product. If you want different types of payment please contact us to know more purchasing options, if you are in countries that we have already resellers there you can also purchase from our resellers.

Q. Is our purchase by credit card secure?
A. Yes. All the credit card transactions are through well known and secure ShareIt company. Therefore we do not record any credit card details and your credit card information is 100% safe and secure.

Q. How I get the software after purchase?
A. When you purchase the software you will immediately receive an email containing your license key and product download link. You can download the software and activate it using the received license key.

Q. How should I register and activate the software?
A. Activating the product is very easy. All you need is to open the activation screen, enter your license key and click the activate button.

Support and Upgrades

Q. Do we get new versions and product updates for free?
A. Yes. One a newer version is available, the software inform you and you can download and update your product. There is no fees for purchasing new version and all are totally free of charge.

Q. What if we have problem in using or installing the software?
A. You can contact us by email or telephone and we give you full support to solve all the problems you are facing.